You have bought a television in Germany. When you unpack it at home, it does not work. The television is broken. What can you do?
Einbürgerungstest, question 290 German original
Sie haben in Deutschland einen Fernseher gekauft. Zu Hause packen Sie den Fernseher aus, doch er funktioniert nicht. Der Fernseher ist kaputt. Was können Sie machen?
- eine Anzeige schreiben file a criminal complaint
- den Fernseher reklamieren complain to the shop about the television
- das Gerät ungefragt austauschen swap the television without asking
- die Garantie verlängern extend the guarantee
Show the answer
Correct answer: den Fernseher reklamieren complain to the shop about the television
Why?
If something you have just bought turns out to be faulty, you go back to the seller and ask for it to be repaired or replaced; in German this is called reklamieren. By law, the seller is responsible for defects for two years.
Key term: reklamieren = complain about a faulty product